Shipping Policy
At DAVISAVE LTD, we are committed to delivering your orders safely and on time. This Shipping Policy explains how we handle shipping, delivery times, and associated costs.
1. Shipping Areas
We currently ship to all locations within the United Kingdom. For international deliveries, please contact our Customer Service team for options and pricing.
2. Processing Time
• Orders are usually processed within 1–3 business days after payment confirmation.
• Custom or special-order items may require additional processing time, which will be communicated at the time of purchase.
3. Delivery Time
• Standard UK delivery: 3–7 business days.
• Express delivery: 1–3 business days (subject to availability).
• Delivery times may vary due to stock availability, public holidays, or unforeseen circumstances.
4. Shipping Costs
• Shipping costs are calculated at checkout based on your order size, delivery address, and chosen shipping method.
• Free standard delivery may be offered on orders above a certain value (see website promotions for details).
5. Packaging and Handling
• All products are securely packaged to prevent damage during transit.
• For bulky items such as toilets, we use specialist courier services to ensure safe delivery.
6. Tracking Your Order
• Once your order has been dispatched, you will receive a tracking number via email.
• You can monitor the status of your delivery through the courier’s website.
7. Failed Deliveries
• If delivery fails due to incorrect address or unavailability, we will contact you to reschedule delivery.
• Additional shipping charges may apply for re-delivery in some cases.
8. Damaged or Lost Items
• If your order arrives damaged or lost, please contact us within 48 hours of delivery.
• We will arrange for a replacement or full refund at no extra cost.
9. Contact Us
For any questions about shipping:
Email:
naomidavies@davisaveltd.comPhone: +447425981420
Address: Floor 8 Room 10, St James House L02, Pendleton Way, Manchester, United Kingdom, M6 5FW